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FAQ

Frequently asked questions.

Everything about the Truckin platform, AI, integrations, accounting, drivers and onboarding.

Truckin is an AI-powered operating platform for trucking companies that connects dispatch, drivers, safety, maintenance, compliance, accounting, fuel, documents, integrations and reporting in one system.
No. Truckin includes TMS workflows, but it is designed as a broader fleet operations platform connecting dispatch, the driver app, safety, maintenance, accounting, fuel, documents, AI and integrations.
Truckin is built for U.S. trucking companies, especially asset-based carriers, private fleets and growing fleets that need better control over operations - typically 20 to 500+ trucks.
Truckin is built around the real complexity of trucking operations - LTL and split loads, owner-operator settlements, safety across drivers, trucks and trailers, DTC code intelligence and fuel provider integration - not just a simple dispatch board.
Dispatch, trips and split loads, the driver app, safety and compliance, maintenance and inventory, accounting and settlements, fuel optimization, reports, documents and telematics - all connected.
Yes. Truckin is modular, so fleets can start with the workflows they need most and expand over time.
Yes. Truckin models trips, multi-stop routing, LTL and split loads natively, with automated cost, mileage and revenue calculations.
Yes. Owners see the big picture, dispatchers manage loads, drivers work from mobile, safety tracks risk, maintenance tracks assets and accounting handles invoices and settlements - all from connected data.
Yes. Truckin uses AI for practical workflows: load import, document processing, an AI assistant, DTC code recommendations, loadboard recommendations and reporting.
It turns rate confirmations, emails, PDFs or spreadsheets into structured loads - extracting pickup, delivery, rate, customer, equipment and stops for your team to review and confirm.
Upload documents in bulk and AI classifies and routes them - BOL, POD, rate confirmation, driver document or maintenance invoice - to the right load, driver, truck, invoice or settlement.
Yes. The AI assistant answers operational questions in plain language using your connected fleet data - for example, which loads are missing PODs or which drivers have expiring documents.
Truckin is built to connect with loadboards, ELD/telematics systems, accounting tools, fuel providers, factoring companies, toll/bypass providers, cameras, OBD devices and custom APIs.
Truckin is built to connect with DAT and Truckstop loadboards and ELD/telematics providers such as Samsara, Motive, Geotab and DataTruck. Availability may vary by provider and implementation.
Yes. Truckin is built to sync invoices, settlements and financial data with QuickBooks.
Truckin supports custom integrations and structured data import through its API for fleets with specific systems or internal processes.
Yes. Truckin supports invoices, driver settlements, owner-operator settlements, pay stubs, additions, deductions, fuel costs, toll costs and financial reporting.
Yes. Owner-operator settlements include fuel, tolls, deductions, additions and pay details, connected to dispatch and accounting.
Yes. Truckin reports profit by load, truck, driver, customer, route and time period.
Yes. Drivers get a mobile app to view assigned loads, update statuses, upload documents, complete inspections and communicate with the office.
Yes. Truckin supports document tracking, safety events, driver and vehicle files, expirations, HOS, IFTA, DVIR, camera events and OBD-related safety workflows.
Yes. Truckin supports preventive maintenance, automatic service events, work orders, repairs, parts inventory, shop activity and DTC-based recommendations.
Book a demo and the Truckin team will review your operation, current tools, fleet size, workflows and integration needs.
We help with discovery, setup, data import, workflow configuration, driver rollout, training and gradual expansion - so you go live without rebuilding your entire operation at once.
Yes. We help structure and import the data needed to start operating inside Truckin.
Truckin uses role-based access so each team sees the right view, and your fleet's data stays within your company's account.
The driver app focuses on operational workflows - assigned loads, status, documents and inspections - rather than collecting unnecessary personal information.